AI customer service & translation
across languages, in one app
WhatsApp, Telegram, LINE, Facebook, Instagram, Messenger, and more in one client: context-aware translation removes language barriers; 24/7 AI support and auto-replies help cut staffing cost for global teams.
Why full AI?
Understand context so translation and support feel human.
Traditional tools
- Literal, robotic translation
- Text-only—misses business meaning
- Copy-paste heavy workflows
- No help drafting replies
- Siloed per app or channel
HiChat AI
- Context-aware, natural translation
- Uses product and domain context
- Built into chat—inbound & outbound
- AI drafts or sends replies for you
- One client for every platform
What you get
From translation to support, single chat to multi-account—everything global teams need.
AI translation
Full-AI, intent-aware translation—bidirectional automation for send and receive.
AI Agent
Roles, knowledge bases, and 24/7 automated answers—lower support load.
Multi-platform
WhatsApp, Telegram, LINE, Facebook, Instagram, Messenger, and more—with multi-login and fully isolated data.
Model choice
Pick top models separately for translation vs. replies—balance quality and cost.
Deep platform integrations
One client for your global social footprint
Use cases
Cross-language communication for every industry
Cross-border e-commerce
Multilingual inbound support, AI product answers, always on.
Global business development
Talk to partners and customers without friction—AI-assisted negotiation.
Brand operations abroad
Many accounts, many platforms—AI keeps relationships on track.
Start your intelligent cross-language journey
See how full-AI translation and support make global conversations faster and easier.